Yes, we ship all over the world. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Delivery time varies depending on the product category:

For standard products:
After receipt of payment, we will hand over your order to the shipping company within 2 working days. Delivery usually takes place within up to 5 working days. In exceptional cases, if longer delivery times occur, we will inform you in good time by email.

For personalized jewelry:
Since these are made individually for you, the production and delivery time is usually 10-14 working days after receipt of payment. Please note that these are guidelines and that in exceptional circumstances, such as force majeure or delays on the part of the shipping partner, delivery times may be longer.

Be happy, shipping is free! You only pay for the exclusive jewelry you have selected.

If your piece of jewelry does not arrive in perfect condition or has unexpected defects, you can contact us by email within 30 days to arrange a return. Returns are also possible within this period as long as the jewelry is unworn. However, returns are not possible for specially made pieces of jewelry such as our name necklaces, as these are individually made for you - we thank you for your understanding. For further information, please see our terms and conditions .

After receiving and inspecting your return, we will refund the purchase amount as quickly as possible by bank transfer to your original payment method.

Of course! Our jewelry is made of high-quality 925 sterling silver and complies with the legal requirements in Switzerland. Each piece of jewelry bears the '925' stamp to confirm the silver quality. Gold-plated jewelry also bears the 'Ag' stamp to clearly indicate the material composition. We attach great importance to fine workmanship and the highest standards so that you receive an authentic and long-lasting product.

Of course, we offer a one-year guarantee on all our jewelry. If you notice that there is something wrong with your jewelry, please contact us by email so that we can take all further steps to resolve the problem. Normal wear and tear, however, is not covered by the guarantee.

With us you have the option to pay conveniently via TWINT, credit card, PayPal, Apple Pay, Google Pay or bank transfer.

All payments are safe and secure so you can shop with confidence.

Of course, your payment is safe with us. We use modern encryption technologies to protect your payment and personal data comprehensively. Your security and trust are our top priority.

Immediately after completing your order so that we can prepare and ship your selection promptly.

You can easily create your account during the ordering process or directly on our website. The account will help you track orders and quickly find your jewelry.

If you have forgotten your password, click on “Forgot password” on the login page and you can create a new password.

We will be happy to repair your piece of jewelry if it needs a refresh or repair. Contact us and we will discuss all further details.

Proper care is the key to ensuring that your jewelry retains its exceptional beauty and shine for as long as possible. From gentle cleaning to safe storage, you will find all the important tips and advice on our care instructions page . With a few simple steps, you can preserve the longevity and radiance of your jewelry.

Our live chat is available via WhatsApp during opening hours. Contact us directly there and we will help you immediately.